faq's

What are your processing times? 

All items are made to order especially for you. Once you place your order you can expect 1-2 weeks processing time depending on the amount of items you purchased. 

 

How long does shipping take? 

Shipping time varies by location, but here are some general time frames when choosing USPS first class at checkout:

US: 3-5 business days 

International: 7-21 business days 

I also offer priority shipping which is 1-3 business days within the US 

 

I need my order by a specific date for a gift/trip/event etc and can't wait for the processing time, what should I do? 

Please add to the note section of your cart when you need your order by. Please note that your item is made to order and I do need 1-5 business days to make your order (depending on how many items) but it will be prioritized and worked on right away. 

 

Will I be notified when my item ships? 

Yes! You will receive an email notification or text (based on the option you selected at check out) when your order is shipped. Notifications will provide tracking info.

 

Do you accept returns or exchanges? 

I do not accept returns but I will be happy to exchange sizes for you. You will need to contact me with what size you would like to exchange for (within 30 days of delivery) and I will ship your new item to you once I have received the item you'd like to exchange. I will not accept an exchange if item has been damaged in any way.